Cultures of complaint
Former Texas senator Phil Gramm famously complained that “we have sort of become a nation of whiners,” but 2008 Bush Fellow Matthew Bakkom, whose tabloid-size booklet “The New York City Museum of Complaint” was published in 2006, has argued
“The point of complaining is not necessarily that it’s going to change things. . . . It’s more kind of an existential act that is essential to democracy.” via NYT
At the 2006 01SJ Biennial, Tad Hirsch’s Tripwire hid custom-built noise sensors in coconuts hung in a public park near the San Jose airport. Detection of excessive noise levels triggered automated telephone calls to the airport’s complaint line on behalf of the city’s residents and wildlife.